What is Heuristic Evaluation?

Heuristic Evaluation is a usability inspection method where experts systematically review an interface to identify usability issues. This process involves evaluating the design against a set of established usability principles, known as heuristics, to ensure the user experience is intuitive and efficient.

When to use Heuristic Evaluation?

Heuristic Evaluation is best utilized during the early stages of the design process or before a product release. It helps to identify potential usability problems before user testing, allowing designers to make necessary adjustments based on expert feedback. This method is particularly effective for identifying issues related to navigation, information architecture, and overall user interaction.

When not to use Heuristic Evaluation?

Heuristic Evaluation may not be suitable when resources for expert reviews are limited or when the design is not yet at a functional stage. Additionally, it should not replace user testing, as expert evaluations may overlook some user-specific issues that actual users may encounter. If the product is highly specialized or targets a niche audience, direct user feedback might be more valuable.

What is the anatomy of Heuristic Evaluation?

The anatomy of Heuristic Evaluation includes several key components: the selection of usability heuristics (like Nielsen's heuristics), the recruitment of usability experts, the evaluation process (which can be conducted individually or in groups), and the compilation of findings into a report that outlines identified issues and recommendations for improvement. This structured approach ensures comprehensive coverage of usability aspects.